Saturday, January 1, 2011

Reconciling Dichotomous Demands: Telemarketing Agents in Bangalore and Mumbai, India

There are lots of companies that outsource outside the United States and around the world. Call centers are some of those outsourcing companies that go to India. It hard to call customer service now a day without your call being answer by someone in India for concerns, complaints, problems, technical support, or so have you. Businesses found that they could cut their cost by going to India (Bangalore and Mumbai), which offered the skills they are looking for; the employees spoke English, which help companies raise their profit.  Telecommunications are internet base communication for companies that are help mostly by BPO/ in India domestic market which has grown rapidly by the past few years.

http://find.galegroup.com.libserv-prd.bridgew.edu/gtx/retrieve.do?contentSet=IAC-Documents&resultListType=RESULT_LIST&qrySerId=Locale%28en%2C%2C%29%3AFQE%3D%28KE%2CNone%2C84%29Reconciling+Dichotomous+Demands%3A+Telemarketing+Agents+in+Bangalore+and+Mumbai%2C+India%24&sgHitCountType=None&inPS=true&sort=DateDescend&searchType=BasicSearchForm&tabID=T002&prodId=AONE&searchId=R1&currentPosition=1&userGroupName=mlin_s_bridcoll&docId=A172525648&docType=IAC

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